用英语打电话容易卡壳，尤其是对于外贸小白，一开始用英语变得异常紧张，赶紧来学习一下吧。
Answering the Phone
接听电话
Formal（正式）
Hello. This is Susan. (Personal)
你好。这是苏珊。（个人的）
Hello, thank you for calling [name of company]. This is Susan – how can I help you? (Professional)
您好，感谢您致电[公司名称]。我是苏珊——有什么可以帮到你的吗？
Greeting and Introducing Yourself
问候和自我介绍
This is Laure from [company name].
我是 [公司名称] 的劳尔。
Hello. This is Laure. I am calling about…
你好。这是劳尔。我打电话是为了……
Asking to Speak to Someone
让某人接电话
Is _____________ available? (Example: Is Çim available?)例如：Çim 有空吗？
May I speak to ________________? (Example: May I speak to the doctor?)
（例如：我可以和医生谈谈吗？）
I’d like to talk with _____________. (Example: I’d like to talk with Mr. Adams.)（例如：我想和亚当斯先生谈谈。）
Putting Someone on Hold
让某人等待
Can I put you on hold for a moment, please?可以稍等一下吗？
Would you mind holding for just a moment? I've got a very weak signal.
你介意等一会儿吗？我的信号很弱。
If it is ok with you, I am going to put you on hold for a moment. I will see if she is available.
如果你没问题，你等下。我看看她是否有空。
Clarifying and Asking for Repetition
澄明和请求重复
I’m sorry – I didn’t catch that. Could you please repeat yourself?
对不起——我没听懂。你能再说一遍吗？
I’m sorry – do you mean to say [identify what you understand]?
对不起——你的意思是说[确定你是否理解]？
I can’t catch what you are saying.
我听不太清楚你说的话。
Dealing With a Wrong Number
应对错误电话号码
I’m afraid you’ve dialed the wrong number.
恐怕你拨错号码了。
Who are you trying to reach?
你想找谁？
Taking a Message for Someone
为某人留言
I’m sorry. She isn’t available at the moment. Can I take a message for her?
抱歉。她暂时没空。我能帮她捎个口信吗？
If you leave a message, I will be sure to get it to him as soon as he is available.
如果你留言，我一定会在他有空的时候告诉他。
Leaving a Message for Someone
给某人留言
Could you have her return my call tomorrow?
你能不能让她明天回我电话？
Please tell him I’ll be available on Thursday at 9:00.
请告诉他我周四 9:00 有空。
Ending Your Call
结束通话
Thank you for calling. I will make sure to give him the message.
感谢您来电。我一定会把消息告诉他。
Thanks for calling – I have another phone call so I will need to let you go.
感谢来电——我还有一个电话所以就不耽误你了。
以上就是关于打电话必备英语大全，赶紧用起来吧~~
